Frequently Asked Questions

At this time we only ship within the US and Canada.

Shipping times can vary depending on where you live however most orders are received within 7-10 business days.

Yes we offer free shipping on all orders over $50

It is extremely rare that our products get damaged in transit however we fully guarantee our products and will replace your damaged product at no cost to you.

You may submit a request for bulk pricing (quantities of 500 units or more) from HERE and you will be contacted via phone or email regarding your request within 2-3 business days.

Yes we help to distribute all of Eternal Productions products.

If there is a product you would like us to carry please let us know what it is and we’ll see what we can do. We have many affiliations with larger suppliers and may be able to make that product available on our website. Click here to suggest a product to us.

Having an account can help speed up your checkout if you plan on returning to our site to buy more products in the future; however you can also check out as a guest without having an account.

No, we do not save any credit card information even if you have an account with us so you will need to enter your credit card details each time you place an order.